How long do I have to ask Staples for a price adjustment?

You have 14 days from the day you buy.

Does Staples price match other stores?

Yes. It matches: Amazon.com (sold and shipped by Amazon), Retailers that sell in stores and online under the same name.

Staples price adjustment and price match policy

Yes, Staples refunds a later drop in its own price within 14 days. It also matches some competitors. To claim, take proof of the lower price to a Staples store within 14 days. Online orders aren't covered.

Checked 28 September 2026 against Staples's own policy page · Official policy · USRefunds price drops

What Staples's policy says

Staples' price match guarantee is now in store only. If you bought in a Staples store and within 14 days find the item cheaper in Staples stores or on Staples.com, the store refunds the difference. Stores also match Amazon.com (sold and shipped by Amazon) and retailers that sell in stores and online under the same name.

Key facts

Refunds a later price drop	Yes
Window	14 days from the day you buy
Matches other stores	Yes
Days counted from	The day you buy
Refund paid as	No store-credit rule listed
Receipt needed	Your Staples store receipt.

How to claim the difference

Have your receipt or order number ready (your Staples store receipt).
Screenshot or link the current lower price.
Take proof of the lower price to a Staples store within 14 days of buying.

Message to send

Hi, I bought [item] from Staples on [date], order or receipt [number], for [price paid]. It is now [new price] at Staples ([link or screenshot]). Under your price adjustment policy (https://www.staples.com/sbd/cre/marketing/pmg), please refund the difference. Thank you.

What the policy excludes

Online orders (the guarantee is in store only)
Local and special events such as clearance, timed sales, Black Friday and Cyber Monday
Tech services, print and marketing services, custom print and promotional products
Postage, gift cards and phone cards
In Store Pickup orders
Contract and membership prices
One price match per customer, per item

Does Staples match other stores?

Yes.

Stores it matches:

Amazon.com (sold and shipped by Amazon)
Retailers that sell in stores and online under the same name

If you miss the window

If a store won't adjust the price but the item is still inside its return window, you can often return it and buy it again at the lower price. Check the return rules and any restocking fee first, and buy the new one before returning if stock is low.

Credit card price protection

Most big card issuers dropped price protection between 2018 and 2020. Capital One still offers it on its Discover-network Venture, Savor and Quicksilver cards (120 days, up to $250 an item), and a few others, like some Wells Fargo Visa Signature cards, still do. Your card's Guide to Benefits is the final word.

Which cards still have price protection

Quick answers

Does Staples refund the difference if the price drops?: Yes, Staples refunds a later drop in its own price within 14 days. It also matches some competitors.
How long do I have to ask Staples for a price adjustment?: You have 14 days from the day you buy.
Does Staples price match other stores?: Yes. It matches: Amazon.com (sold and shipped by Amazon), Retailers that sell in stores and online under the same name.
How do I claim at Staples?: Take proof of the lower price to a Staples store within 14 days of buying.

Sources

Ask Price Drop Back yourself

Enter the store and when you bought it to see if a claim is likely, the last day to claim and a message to send. Open Price Drop Back, free, no sign-up.

In Claude or any app that takes MCP connectors, add https://goodturn-mcp.pages.dev/pricedropback/mcp and ask: “Does Staples refund the difference if the price drops?”