Best Buy price adjustment and price match policy
Yes, Best Buy refunds a later drop in its own price within 15 days (60 for My Best Buy Plus or Total members). It also matches some competitors. To claim, chat on BestBuy.com, call 1-888-BEST-BUY, or show the lower price to a store employee.
What Best Buy's policy says
If Best Buy lowers its store, online or app price during your return period, it matches the lower price on request. The return period is 15 days for most products, 60 days for My Best Buy Plus and Total members, 14 days for most phones and other activatable devices (30 for Verizon devices). It also matches key competitors.
Key facts
| Refunds a later price drop | Yes |
|---|---|
| Window | 15 days from the day you buy |
| Member window | 60 days for My Best Buy Plus or Total members |
| Matches other stores | Yes |
| Days counted from | The day you buy |
| Refund paid as | No store-credit rule listed |
| Receipt needed | Your order or receipt. |
How to claim the difference
- Have your receipt or order number ready (your order or receipt).
- Screenshot or link the current lower price.
- Chat on BestBuy.com or call 1-888-BEST-BUY, or show the lower price to any store employee.
Message to send
Hi, I bought [item] from Best Buy on [date], order or receipt [number], for [price paid]. It is now [new price] at Best Buy ([link or screenshot]). Under your price adjustment policy (https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002), please refund the difference. Thank you.
What the policy excludes
- Marketplace (third-party seller) items
- Clearance, refurbished and open-box items
- Daily or hourly special sales
- Thursday before Thanksgiving through the Monday after
- Membership-only prices
- Bundles, financing and subscriptions
- Competitor items sold by third-party sellers
Does Best Buy match other stores?
Yes.
Stores it matches:
- Abt
- Amazon
- Apple
- B&H Photo Video
- BJ's
- BrandsMart USA
- Costco
- Crutchfield
- Dick's Sporting Goods
- Home Depot
- Lowe's
- Menards
- Micro Center
- Nebraska Furniture Mart
- P.C. Richard
- RC Willey
- Sam's Club
- Target
- Walmart
If you miss the window
If a store won't adjust the price but the item is still inside its return window, you can often return it and buy it again at the lower price. Check the return rules and any restocking fee first, and buy the new one before returning if stock is low.
More on returning and rebuying
Credit card price protection
Most big card issuers dropped price protection between 2018 and 2020. Capital One still offers it on its Discover-network Venture, Savor and Quicksilver cards (120 days, up to $250 an item), and a few others, like some Wells Fargo Visa Signature cards, still do. Your card's Guide to Benefits is the final word.
Which cards still have price protection
Quick answers
- Does Best Buy refund the difference if the price drops?
- Yes, Best Buy refunds a later drop in its own price within 15 days (60 for My Best Buy Plus or Total members). It also matches some competitors.
- How long do I have to ask Best Buy for a price adjustment?
- You have 15 days from the day you buy, or 60 days for My Best Buy Plus or Total members.
- Does Best Buy price match other stores?
- Yes. It matches: Abt, Amazon, Apple, B&H Photo Video, BJ's, BrandsMart USA, Costco, Crutchfield, Dick's Sporting Goods, Home Depot, Lowe's, Menards, Micro Center, Nebraska Furniture Mart, P.C. Richard, RC Willey, Sam's Club, Target, Walmart.
- How do I claim at Best Buy?
- Chat on BestBuy.com or call 1-888-BEST-BUY, or show the lower price to any store employee.
Sources
- https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002
- https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
- https://www.bestbuy.com/site/price-match-guarantee/qualified-competitors/pcmcat1693426756861.c?id=pcmcat1693426756861
Ask Price Drop Back yourself
Enter the store and when you bought it to see if a claim is likely, the last day to claim and a message to send. Open Price Drop Back, free, no sign-up.
In Claude or any app that takes MCP connectors, add https://goodturn-mcp.pages.dev/pricedropback/mcp and ask: “Does Best Buy refund the difference if the price drops?”