How long do I have to ask REI for a price adjustment?

You have 14 days from the day you buy.

REI price adjustment policy

Yes, REI refunds a later drop in its own price within 14 days. It does not match other stores. To claim, use the price adjustment form on REI.com.

Checked 27 September 2026 against REI's own policy page · Official policy · USRefunds price drops

What REI's policy says

REI honors price adjustments within 14 days of the original purchase for the same product, color and size. It does not match competitors.

Key facts

Refunds a later price drop	Yes
Window	14 days from the day you buy
Matches other stores	No
Days counted from	The day you buy
Refund paid as	No store-credit rule listed
Receipt needed	Purchase details.

How to claim the difference

Have your receipt or order number ready (purchase details).
Screenshot or link the current lower price.
Use the price adjustment form on REI.com.

Message to send

Hi, I bought [item] from REI on [date], order or receipt [number], for [price paid]. It is now [new price] at REI ([link or screenshot]). Under your price adjustment policy (https://www.rei.com/help/price-adjustment), please refund the difference. Thank you.

What the policy excludes

REI Outlet items

Does REI match other stores?

No. REI does not match other stores' prices.

If you miss the window

If a store won't adjust the price but the item is still inside its return window, you can often return it and buy it again at the lower price. Check the return rules and any restocking fee first, and buy the new one before returning if stock is low.

Credit card price protection

Most big card issuers dropped price protection between 2018 and 2020. Capital One still offers it on its Discover-network Venture, Savor and Quicksilver cards (120 days, up to $250 an item), and a few others, like some Wells Fargo Visa Signature cards, still do. Your card's Guide to Benefits is the final word.

Which cards still have price protection

Quick answers

Does REI refund the difference if the price drops?: Yes, REI refunds a later drop in its own price within 14 days. It does not match other stores.
How long do I have to ask REI for a price adjustment?: You have 14 days from the day you buy.
Does REI price match other stores?: No. REI does not match other stores' prices.
How do I claim at REI?: Use the price adjustment form on REI.com.

Sources

https://www.rei.com/help/price-adjustment

Ask Price Drop Back yourself

Enter the store and when you bought it to see if a claim is likely, the last day to claim and a message to send. Open Price Drop Back, free, no sign-up.

In Claude or any app that takes MCP connectors, add https://goodturn-mcp.pages.dev/pricedropback/mcp and ask: “Does REI refund the difference if the price drops?”