How long do I have to ask Dell for a price adjustment?

You have 30 days from the day you buy.

Does Dell price match other stores?

Yes. It matches: Amazon, Apple, Best Buy, B&H Photo, Lenovo, Micro Center, Newegg, HP, Office Depot, Sears, Staples, Target, Walmart.

How do I claim at Dell?

In Dell Order Support: Get Help, My Refunds, Create Service Request, Better Competitor Pricing.

Dell price adjustment and price match policy

Yes, Dell refunds a later drop in its own price within 30 days. It also matches some competitors. To claim, open Dell Order Support and create a Better Competitor Pricing request.

Checked 27 September 2026 against Dell's own policy page · Official policy · USRefunds price drops

What Dell's policy says

Dell refunds the difference if Dell.com shows a lower price within 30 days of purchase. It also matches named competitors before or within 30 days after purchase, capped at 10% of the price for PCs.

Key facts

Refunds a later price drop	Yes
Window	30 days from the day you buy
Matches other stores	Yes
Days counted from	The day you buy
Refund paid as	No store-credit rule listed
Receipt needed	Dell order number.

How to claim the difference

Have your receipt or order number ready (dell order number).
Screenshot or link the current lower price.
In Dell Order Support: Get Help, My Refunds, Create Service Request, Better Competitor Pricing.

Message to send

Hi, I bought [item] from Dell on [date], order or receipt [number], for [price paid]. It is now [new price] at Dell ([link or screenshot]). Under your price adjustment policy (https://www.dell.com/en-us/lp/price-match-guarantee), please refund the difference. Thank you.

What the policy excludes

Club prices (Costco, Sam's Club)
Amazon Marketplace sellers
Limited quantity, deal of the day, flash and clearance offers
Rebates, coupons, financing and bundles
Custom configurations
Up to 5 items and $10,000

Does Dell match other stores?

Yes.

Stores it matches:

Amazon
Apple
Best Buy
B&H Photo
Lenovo
Micro Center
Newegg
HP
Office Depot
Sears
Staples
Target
Walmart

If you miss the window

If a store won't adjust the price but the item is still inside its return window, you can often return it and buy it again at the lower price. Check the return rules and any restocking fee first, and buy the new one before returning if stock is low.

Credit card price protection

Most big card issuers dropped price protection between 2018 and 2020. Capital One still offers it on its Discover-network Venture, Savor and Quicksilver cards (120 days, up to $250 an item), and a few others, like some Wells Fargo Visa Signature cards, still do. Your card's Guide to Benefits is the final word.

Which cards still have price protection

Quick answers

Does Dell refund the difference if the price drops?: Yes, Dell refunds a later drop in its own price within 30 days. It also matches some competitors.
How long do I have to ask Dell for a price adjustment?: You have 30 days from the day you buy.
Does Dell price match other stores?: Yes. It matches: Amazon, Apple, Best Buy, B&H Photo, Lenovo, Micro Center, Newegg, HP, Office Depot, Sears, Staples, Target, Walmart.
How do I claim at Dell?: In Dell Order Support: Get Help, My Refunds, Create Service Request, Better Competitor Pricing.

Sources

https://www.dell.com/en-us/lp/price-match-guarantee

Ask Price Drop Back yourself

Enter the store and when you bought it to see if a claim is likely, the last day to claim and a message to send. Open Price Drop Back, free, no sign-up.

In Claude or any app that takes MCP connectors, add https://goodturn-mcp.pages.dev/pricedropback/mcp and ask: “Does Dell refund the difference if the price drops?”